Contrary to many other problem-solving techniques, Design Thinking requires that people do not jump straight to a solution or idea. Listed here are the steps in the Design Thinking model:
1. Empathize
Innovators must first understand the people they are designing for. Ask questions. Become friends. Learn to love the people you are designing for. The majority of the project should be understanding who you are working with. Talk about their concerns, their hopes, their viewpoints, and so on. Ask how they have handled the situation thus far.
2. Define (problems)
Keep delving deeper into the issues. Do background research. Gather information. Take surveys. Keep looking for a source of the problem(s). The roots of these problems may, in fact, lead to their own solutions.
3. Ideate
This is where the brainstorming comes in, not at the beginning. Keep in mind the people you are designing for. Everyone should contribute to this process. Throw ideas onto a whiteboard. Write paragraphs. Connect ideas together. This is where you can set your imagination free. Remember to always make the people the center of your ideas.
4. Prototype
Put the idea together. Realize that this should not be the final product. The goal is to test as many iterations of the design as possible.
5. Test
Implement the design. Notice what works and what doesn’t work. Repeat Steps 3-5 until you have what you think is the most ideal design.
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